Mens Wearhouse - Picked up purchased suit for wedding. Inside held together with bobby pins.

5 of 104 Mens Wearhouse reviews

Mens Warehouse does not care what they screw up on. I would not say that except when I took the $400 suit back to them after the wedding and showed them that the alterations were not completed they made no effort to help and the person that claimed to be the manager walked off to serve someone else.

The inside of the coat was never sewn and was held together with bobby pins. I will be posting a youtube with pictures since they don't care what happens to me.

I took it in for them to finish and give back to me and they said they could not take it until after it was dry cleaned. I told them to do the work and have it cleaned. This would have ended with that being done but instead I left the store to prepare a letter to the company.

This review is a subjective opinion of a user.
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More Review Details

Customer service
Exchange, Refund and Cancellation Policy
Warranty

  • What I liked
      No items
  • What I disliked
    • Disrespect
    • Customer service in store
    • That they just did not care

Reason of review:
Warranty issue
Preferred solution:
Let the company propose a solution
Monetary loss:
$400
Product or service
Mens Wearhouse Suit Alteration Service
Review category
Footwear and Clothing
review #930829 by

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5 of 104 Mens Wearhouse reviews
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