Hollywood, Florida
0 comments
Not resolved
1.3
Details
Customer service
Exchange, Refund and Cancellation Policy
Warranty

Mens Warehouse does not care what they screw up on. I would not say that except when I took the $400 suit back to them after the wedding and showed them that the alterations were not completed they made no effort to help and the person that claimed to be the manager walked off to serve someone else.

The inside of the coat was never sewn and was held together with bobby pins. I will be posting a youtube with pictures since they don't care what happens to me.

I took it in for them to finish and give back to me and they said they could not take it until after it was dry cleaned. I told them to do the work and have it cleaned. This would have ended with that being done but instead I left the store to prepare a letter to the company.

Review about: Mens Wearhouse Suit Alteration Service.

Reason of review: Warranty issue.

Monetary Loss: $400.

Preferred solution: Let the company propose a solution.

I didn't like: Customer service in store, That they just did not care.

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